Changelog
The improvements we make to LFW.com, from clearer page layouts to new ways of getting things done. This is the same ongoing attention we bring to the websites we manage.
69 updates Aug 10, 2026 to Sep 13, 2026
Jump to the first updateA website keeps getting better
when someone keeps working on it.
Showing 1–12 of 13 updates
A desktop table of contents follows your place in the Web Operations Retainer schedule. On a phone, it becomes a compact section finder. Shorter passages make the scope easier to review.
You can jump straight to response targets, additional costs, or handoff arrangements when those are the questions you need answered.
Enlarge to view the full screenshot.
The retainer guide now explains how Monitor, Analytics with Replay, Looking Glass, and Activity Logs support ongoing website work. Each description covers what the tool does and how it connects to a site.
Setup, recurring charges, and any limits are agreed in the quote. The guide also explains how an observation can become an experiment or a proposed improvement.
Enlarge to view the full screenshot.
Our Web Operations Retainer page now walks through the first month, shows examples of the work, and explains what we ask when preparing a quote. Capabilities are grouped so you can explore the ones that matter to your team.
The Continuous Improvement Plan explains how we can review a site and suggest next steps when you don’t have time to make the list. The sample service report shows how completed work and open decisions can be presented.
Enlarge to view the full screenshot.
Three articles examine the work behind a reliable website: what a hosting provider handles, what ongoing website management includes, and what monitoring should notice beyond downtime. They give teams concrete questions to ask before choosing a provider.
The footer now separates website policies from the agreements used for client work. The legal-document index focuses on those agreements, making it easier to find the material relevant to an engagement.
The legal-document index puts the service agreement, schedules, and supporting documents in one place. Read them on the website or keep the available PDF versions for your own review.
Readers can browse translated articles in Spanish or French, alongside the core site. Language-specific feeds make it easier to follow the writing in the version you read.
The chambers page connects website work with the things members use, including directories, events, and regular updates. It gives a chamber team a more relevant starting point for discussing what the site needs next.
A guide follows the small decisions that make forms easier to finish, from labels and mobile keyboards to useful error messages. The articles explain the problems and include examples you can try.
Agencies have a page that speaks to ongoing website work and projects that need experienced hands. It sets out how to discuss scope, delivery, and the relationship with the client before work begins.
The core LFW pages are available in Spanish and French. The language menu helps you continue to the matching translated page when one is available.
The capability statement brings our services, background, and contact details into a document you can keep or pass along. It distinguishes Leland’s prior employment from work delivered by LFW.
Keep exploring
Showing 1–12 of 13 updates
Selected public improvements to LFW.com. Client work and confidential operational details stay private. Earlier entries were collected from the project’s history and dated to the relevant milestones. Screenshots labeled “current” show the version captured for this changelog, not necessarily the version on the entry’s date.
Bring the website you have and the things you’d like to change. We’ll talk through the priorities and prepare a quote for your organization.