Government

Website management for government.

For cities, counties, special districts, and state agencies. Under your contract, tested to WCAG 2.1 AA, with a written record every month.

Sample page for a fictional city.

Live demo

See it working.

A fictional city, built by LFW on WordPress. Click through it the way a resident would.

  • Homepage of the City of Wrenfield: an alert bar with a boil-water notice, the headline “How can we help you today?” over a search field, and three task cards: Pay a bill, Report a problem, Find a meeting. City, fictional City of Wrenfield Tasks first on the homepage, a meetings center with agendas and minutes by board and year, an alert bar staff can post in a minute, and a trash-day lookup by address. Browse the site of City of Wrenfield

The city, its people and its notices are invented. The courthouse photo is a real one, credited on the page. Your site gets a design of its own.

The Title II web rule.

State and local government websites and apps must meet WCAG 2.1 AA, including documents and vendor content. We test, fix, and retest, and plan the work around your date. We never promise compliance by a date.

  • Public entities with a total population of 50,000 or more.
  • Smaller public entities and special district governments.

Dates from the Department of Justice’s interim final rule of April 20, 2026 (Federal Register 2026-07663).

Accessibility testing and fixes

Help people finish the task.

People come to apply, pay, report a problem, or find office hours. We keep those pages working.

  • Service pages and forms

    Applications, payments, and service requests that work on a phone and with a keyboard.

  • Agendas and minutes

    Posted as accessible pages, with the original file beside them when your records rules require it.

  • Alerts and closures

    Your staff post an emergency alert or closure on every page, without waiting for us.

  • Spanish and other languages

    Translated pages people and search engines can find, approved by your staff, on Polylang. Translated web addresses need its paid version.

Works with the systems you already run.

We link, embed, or connect the tools your departments use, and keep them working after every update.

  • Agendas and meetingsLegistarCivicClerkBoardDocs
  • Recreation and registrationRecDeskActiveNet
  • MapsArcGIS
  • Email and text alertsGovDeliveryMailchimp
  • PaymentsYour payment processor
  • AnalyticsGoogle Analytics 4Search Console

Monthly report

A record you can file every month.

Requests completed and how fast, accessibility results, uptime, what changed, and the decisions waiting on your staff. Written for the person who signs the invoice.

Monthly report · August 2026

Meridian Parks Alliance

meridian.lfw.com · Prepared September 1, 2026 by LFW

  • 100%UptimeNo outages or slowdowns
  • 9 of 11Requests completed1 in testing, 1 waiting on your decision
  • 2 hrsTypical first responseCounted in business hours, Eastern
  • 100Automated accessibilityOut of 100, up from 97 in July

What we did

  • Aug 4Update officers page for the new boardSame day
  • Aug 5Renewal receipts landing in spam1 business day
  • Aug 10Fall Planting Kickoff event page and registration2 business days

Sample report for a fictional organization.

Security and hosting, in writing.

What your IT department will ask, answered before they ask it.

  • Hosting in your name

    A managed host with staging and 24/7 host support, on an account your agency owns.

  • Backups and restores

    Automated host backups. We check they run, and restore from one if the site is compromised.

  • Firewall and DDoS

    Wordfence Premium on the site, and Cloudflare’s web application firewall and DDoS mitigation in front of it.

  • Accounts and sign-in

    Individual logins with multifactor sign-in. No shared passwords.

  • Updates and patches

    WordPress core, plugins, and themes every month. The firewalls block known attacks in between.

  • Data location

    A United States data center when your contract requires it, named in writing.

How we protect client sites

Yours to keep.

No lock-in. If you leave, the next vendor picks up where we stopped. Moving off a proprietary platform or site builder is a rebuild, at a fixed price.

  • Open-source platformWordPress or Drupal, which any qualified vendor can run after us.
  • Your accountsDomain, hosting, and administrator accounts in your agency’s name from the first day.
  • Your codeThe site’s code in a repository your agency owns, with a record of every change.
  • A clean exitThirty days’ notice, access returned at no charge, and a handover package for the next team.

Training and handover.

Your staff keep publishing. We make sure they can.

  1. At launchEditor trainingLive sessions for your editors on publishing, roles, and approvals, recorded for later.
  2. AlwaysWritten guidesHow to publish, update a page, and post a document, written for your site.
  3. As staff changeNew editorsAccounts, roles, and a short walkthrough for each new person, as a small request.
  4. At the endHandover packageHow everything is set up, what depends on what, and where each account lives.

Buy the way you already buy.

Everything a purchasing file needs, in one place.

  • Your contract We work under your contract, purchase order, and purchasing rules. How to buy
  • Registered vendor Virginia eVA vendor SUP364899. SAM.gov active, UEI VBCGH1QLKSB1, CAGE 25DX4. UK supplier number (PPON) PNNL-8598-DTXN. NAICS 541511.
  • Business hours Monday to Friday, 9 a.m. to 5 p.m. Eastern (6 a.m. to 2 p.m. Pacific), excluding federal holidays.
  • Insurance General liability, professional liability, and cyber coverage at the limits your contract names, bound at award and certified before work begins.

Public colleges and universities?

The same Title II rule, with departmental sites, campus sign-in, and security questionnaires of their own.

Higher education

Embassies and consulates?

Online appointment booking, a page for every consular service, and approved information in every language.

Embassies and consulates
Leland Fiegel

Who you work with

Forty public websites, one administrator.

Leland Fiegel Founder. WordPress administrator for Arlington County Government (2017), responsible for more than 40 public-facing websites: operations, updates, and security patches.

Leland’s prior work.

About LFW

Purchasing questions.

Can you provide an Accessibility Conformance Report or VPAT?

Yes, for the templates and tasks we test, when your solicitation or contract asks for one. It names the standard, what was tested, and the method.

Do you use accessibility overlays or widgets?

No. We fix the page itself: its code, content, and documents. An overlay adds a script on top and leaves the errors in place.

Can you make our PDFs and agendas accessible?

Yes. New agendas, minutes, and notices are posted as accessible pages, a routine request under the retainer. Older documents that people still use are rebuilt at a fixed price per document.

Can our staff update pages without calling you?

Yes. Your editors keep their own logins and publish within the roles you set. We train them at launch, write guides for your site, and handle whatever they would rather send us.

Do you use AI on our site or our data?

We use AI tools, including Claude, to draft and check work. Client data is never used to train models, and a person reviews every output before it reaches you.

What does it cost?

The monthly fee depends on the number of sites and pages, integrations, languages, and the response tier. Assessments and rebuilds are one-time fixed prices, quoted separately.

Can the site stay in our hosting account?

Yes, in an account in your agency’s name, on a managed plan with staging, command-line access, automated backups, and 24/7 support from the host. Hosting is billed by the host at its published rates: the cost is recurring, depends on your traffic, and you choose the plan size.

Do you work in Drupal?

Yes. We take on Drupal work, and Leland’s own record is on WordPress. Moving off a proprietary or custom platform is a rebuild, quoted at a fixed price.

What if the site is defaced at 7 p.m. on a Friday?

Call your host’s 24/7 support, which can restore the last good backup or put the site in maintenance mode, and send us a request in the Client Portal. We start the next business day: we confirm the restore, close the known cause, and report what changed. Deeper investigation is quoted first.

Do you work with agencies outside Virginia?

Yes. The work is remote, and every request goes through the Client Portal. When your contract calls for on-site meetings, travel is set out in the scope.

Send us the RFP.

The RFP or a link to it, or your website address and what needs to change. We reply within one business day.

See everything we can do