For government & public bodies
Help residents finish the task.
A resident needs a service, a form, or a clear answer. LFW supports the staff responsible for making that possible on the public website. We work in WordPress and Drupal, with agreed accessibility checks, content approvals, and a delivery record your agency can retain.
Interactive example
An approval you can trace.
Review a change, complete its checklist, and move it to Ready.
Public meeting notice
Event time: 9:00 a.m.
Event time: 10:00 a.m.
3 checks remaining
30-minute tasks
Routine management, one task at a time.
1 day / 4 hours
Standard / Priority acknowledgment during business hours.
Fixed project quotes
Rebuilds, integrations, and larger work scoped separately.
Who handles what
Work within the agency’s requirements.
For state and local agencies, public bodies, and program teams. Bring your procurement and hosting requirements to the first conversation.
- Program staff
- Service accuracy, notices, publication approval, accessibility ownership, and records-retention decisions.
- LFW
- The scoped web delivery and technical evidence, routine maintenance, and written handover.
- Purchasing & IT
- Contract terms, security requirements, approved infrastructure, system access, and acceptance of the deliverables.
From request to delivery
Define acceptance before work begins.
A solicitation needs deliverables the agency can review. We agree the pages, user journeys, standards, and evidence that establish whether the work is complete.
Scope around the public task
Identify the service pages, forms, documents, and third-party systems involved. Your program owner confirms content; purchasing and IT confirm contractual and hosting requirements.
Check and remediate the agreed scope
We combine automated findings with scoped keyboard and screen-reader review. The work record distinguishes verified fixes, unresolved items, and dependencies owned by another supplier.
Deliver an agency-held record
Provide the change log, acceptance evidence, relevant access inventory, and handover notes. Your agency decides records retention and approves publication.
What the monthly fee covers
Routine tasks of 30 minutes or less, handled one at a time. Standard acknowledgment: one business day. Priority acknowledgment: four business hours. These are response targets; completion depends on the work.
Business hours only, with no after-hours or on-call coverage. Hosting and licenses are paid separately. Redesigns, integrations, custom development, and larger remediation work receive a separate fixed quote.
Read management scope and termsBefore you engage
Questions for the purchasing conversation.
Is an automated score proof of compliance?
No. Automated checks identify a subset of issues. A scoped audit adds manual review and reports the pages, methods, findings, and limits. Contract acceptance should reference those deliverables.
Can we use our own contract and hosting?
Yes, subject to reviewing the terms and infrastructure requirements together. Identify mandatory security controls, data location, insurance, and vendor eligibility early so we can confirm fit before a quote.
Accessibility & procurement
Name the applicable standard in the scope.
For state and local public entities, the ADA Title II web rule specifies WCAG 2.1 AA. Its current compliance dates are below.
Section 508 addresses federal agencies’ information and communication technology. We distinguish its requirements from Title II and agree the applicable testing and documentation in your contract.
LFW.com LLC is based in Arlington, Virginia. eVA vendor: SUP364899. Core NAICS: 541511 and 541512. We review your order form, fiscal-year terms, and non-appropriation provisions with the proposed scope.
- April 26, 2027
- Public entities with a population of 50,000 or more.
- April 26, 2028
- Public entities below 50,000 and special district governments.
Relevant experience
The principal has done this work inside government.
Leland served as WordPress administrator for Arlington County Government in 2017, managing a network of more than 40 public-facing sites on AWS, including updates and security patching.
These are roles Leland held before founding LFW. The organizations named here are former employers, not LFW client references.
Read Leland’s professional history
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Bring the service and the procurement path.
Send the site, scope, or solicitation. We can discuss the work, required evidence, delivery capacity, and purchasing requirements before you invest in a proposal.