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LFW

Services

Web Operations Retainer Ongoing website management, maintenance, and monitoring Custom web applications New software for the work your team needs to do Rebuilds & replatforms Fixed scope, timeline, and price Accessibility & 508 Checked daily, audited by hand Full website audit Commissioned review, evidence, and priorities Site features Events, bookings, document libraries

Who we serve

Government Federal, state & local Embassies & missions Diplomatic presence in the U.S. Advocacy Campaign publishing and organizational continuity Institutes & foundations Research, publications, and donor communications Trade associations Member-facing sites and events Chambers of commerce And economic development offices Digital agencies Are you a digital agency working with any of the above? We are the web vendor behind agencies

How we work

Your engagement

Service report The monthly account of the work Client Portal Where your team requests changes

Tools behind the work

Monitor Daily checks on what fails quietly Activity Logs Who changed what inside WordPress Analytics First-party, cookieless Tag Manager Integrations, consent, and conversion delivery Looking Glass Nightly captures, pixels and code
About Blog Notes on the web problems teams actually feel
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Book a call Client Portal

Your web agency of record.

Keep your website running and improving with the Web Operations Retainer. WordPress expertise, ongoing support, and a monthly fee quoted for your organization.

Request a quote Book a call

Free to request. No obligation or meeting required.

Andrew W. Mellon Auditorium, Washington, D.C.Photo: Jack E. Boucher, HABS, Library of Congress

Your website, managed and improving.

One accountable team for the site you already have. Keep everyday work moving, plan useful improvements, and know where things stand.

Core service · Ongoing management

The Web Operations Retainer

Content changes, maintenance, monitoring, and a clear record of the work. No time to make the list? We can review your site and suggest what to improve next.

The working relationship
  • A monthly fee quoted for your organization
  • Month to month, with 30 days’ written notice
  • A Continuous Improvement Plan
See how the Web Operations Retainer works

You choose the priorities. Routine changes go into the retainer queue; larger projects receive a separate quote.

How we manage the work

A clear way to ask, follow, and plan.

Send a website request from your phone, add a screenshot, and follow the replies. Monthly reporting shows what was completed and what comes next. These are screens from LFW’s working software, with sample data.

New request Enlarge screenshot
Tell us what you’d like us to do. Details, page links, and screenshots are optional.

Enlarge to view the full screenshot.

Tell us what you’d like us to do. Details, page links, and screenshots are optional. Try the request form
MEASURED · LFW.COM

Measured by LFW Monitor, September 13, 2026: rounded averages from completed automated checks. How to read these numbers

100/100
Automated accessibility
100/100
Desktop performance
98/100
Mobile performance
0
Open critical findings

Experienced hands for the bigger changes.

A rebuild, an accessibility review, or a new site feature can be a separately scoped project. Explore the work beyond day-to-day management.

Rebuilds & migrations

Plan and deliver a new site without losing the content, URLs, integrations, and institutional knowledge that still matter.

Explore rebuilds & migrations

Accessibility

Identify accessibility barriers, fix them, and verify the result with automated and human review.

Explore accessibility

More ways to work together

Full website auditA thorough review of accessibility, performance, security, content, and operations. Agency delivery partnerDependable technical capacity behind your agency’s client work. Event registrationRegistration, capacity, tickets, and check-in in one connected flow. Booking calendarsA branded scheduling flow connected to a live calendar. Document librariesSearchable documents that visitors can comfortably read on a phone. Site searchFast, focused search that helps visitors reach the right page or document.
Leland Fiegel

Your technical lead

Leland Fiegel

Building and supporting websites since 2007, including public websites at Arlington County and publishing systems at Stand Together.

Prior roles included a 40-site county network and a team responsible for over 100 sites. LFW was founded in 2026.

Meet Leland

See our systems at work.

Good website management depends on knowing what is happening, what changed, and what needs attention. These are three of the systems behind the Web Operations Retainer, shown with live data from LFW.com.

Find problems early

Monitor

Daily checks for accessibility barriers, slow pages, and broken links. See the findings and track which issues have been resolved.

See our website checks

Understand visitor behavior

Analytics

See which pages people read, where visits come from, and what visitors do next. Pageviews come from the server; a first-party, cookieless beacon measures engagement.

Explore our traffic

Keep a visual record

Looking Glass

Daily desktop and mobile captures of key pages. Compare dates to see what changed and when.

Browse our site history

Put your website under management.

Tell us about your website, priorities, and how much support you need. We’ll review the details and follow up with any questions before preparing your quote. If you prefer to talk it through, book a call.

Request a quote Book a call
Prefer to write?

Tell us what needs to work better.

Slow, fragile, hard to edit, missing a workflow. Say it plainly, and you'll get a straight answer, not a ticket number.