Who we serve Housing authorities
Websites for housing authorities.
Applicants come to get on a waitlist, residents to pay rent and ask for a repair, and landlords to join the voucher program.
Quellmont Housing Authority is fictional, an example site by LFW.
What residents come to do.
When a waitlist opens, thousands of people read the same page in a few days. It has to say exactly who may apply, where and until when.
Apply and waitlists
Which lists are open, who may apply, where and when, and how to check your place.
Pay rent and report changes
Online rent payment, income change forms and the steps to recertify.
Repairs
Request a repair, what counts as an emergency and the after-hours number.
Landlords
Join the Housing Choice Voucher program, payment standards, inspections and the landlord portal.
HUD plans and notices
The PHA plan, hearing notices, fair housing and reasonable accommodation, posted where residents can find them.
Board of Commissioners
Agendas, minutes and resident comments on the annual plan.
What the law expects.
The rules that shape this kind of site, each linked to its source. We read them before we build, and your counsel has the last word.
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ADA Title II web rule
State and local government websites must meet WCAG 2.1 Level AA, special districts included, and so must the documents posted on them.
- Public entities with a total population of 50,000 or more.
- Smaller public entities and special district governments.
Dates from the Department of Justice’s interim final rule of April 20, 2026 (Federal Register 2026-07663).
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Opening a waitlist
When a PHA opens its voucher waiting list, it must give public notice of where and when to apply and any limits on who may apply, by publication in a local newspaper, by minority media and by other suitable means.
Source: 24 CFR 982.206(a)
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The PHA plan
At least 45 days before the public hearing on its PHA plan, a PHA must make the plan and its supporting documents available for inspection and publish a notice of the hearing’s date, time and place.
Source: 24 CFR 903.17
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Open meetings
A public board posts notice and an agenda before it meets. Each state’s open-meetings law sets how far ahead and where, and the rules differ by state.
Source: Open Government Guide, Reporters Committee for Freedom of the Press
The example site.
Fictional, built by LFW, with the tasks above on its homepage.
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Quellmont Housing Authority
Apply, request a repair, landlords. Larger screenshot of Quellmont Housing Authority
Built in.
LFW’s plugins for WordPress, free as each is released, chosen for what this kind of site does.
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LFW Multilingual
Built, not public yet
Waitlist, repair and fair housing pages in the languages your applicants read.
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LFW PDF Check
Open source on GitHub
Checks the PHA plan, notices and application forms for screen-reader problems.
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LFW Forms
Built, not public yet
Repair requests and reasonable accommodation requests, each sent to the right office.
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LFW Events Calendar
Built, not public yet
Plan hearings, resident meetings and board meetings, with a calendar feed.
Courses for your staff.
Free in LFW Academy, self-paced. No account needed to start.
- Staff who write waitlist and resident notices Writing for Residents About 45 minutes, in six short lessons.
- Staff who post the PHA plan and forms Accessible Content Basics About an hour, in seven lessons.
- Whoever keeps the site current Running a Public Website Day to Day About 2 hours, in eight lessons with tasks on your own site.
- Whoever holds the landlord portal logins Shared Accounts and Offboarding About 90 minutes, in six lessons with tasks on your own accounts.
What it costs.
Prices are the same for every kind of public institution.
Care, $250 a month
Updates and security patches, off-site backups, uptime checked every minute and broken links found daily. Cancel any time.
A site you made, kept
A site you make yourself in your browser is already built, so there is no setup fee: Care starts the month you keep it.
Projects, at a fixed price
An accessibility audit and fix plan is $3,500; a district rebuild is $9,500. Larger scopes and RFPs are quoted in writing.
Make a site for your housing authority, then keep it.
Make one in your browser and look around first. When you want to keep it, all we need is your email.
Check your inbox. If the address can receive mail, a link is on its way.