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Now onboarding institutions

The LFW Platform.

Hosted software for sign-ups, payments and applications, on the website you already have.

See the workflows Get started

Staff desktopFictional demonstration data

The LFW Platform for the fictional Wrenfield Parks and Recreation, open like a desktop: the Start menu with Programs, Events, League, Records, Forms, Payments, Members, Monitor and Academy, over a Programs window.

What it is.

The public signs up, pays and applies from your website, on any phone. Your staff work each request in one place, with the record, the payment and every decision together.

LFW hosts it and sets it up with you. Payments go to your institution’s own Stripe account.

One workflow, start to finish.

A summer camp at a parks department, with fictional data.

  1. 1 A family

    Registers two children

    From one household account, at the resident rate, with the camp’s waiver signed by typed name.

  2. 2 A family

    Pays in three installments

    By card, to the town’s own Stripe account. The place is held the moment they register, so the camp never oversells.

  3. 3 Staff

    See the registration and the payment together

    The roster shows each child, the fee charged and what has been paid.

  4. 4 Staff

    Fill a freed place

    When another family drops out, staff offer the place to the first family on the waitlist, who has a set time to accept.

What it looks like

Registers two children Enlarge screenshot
Fictional program prices for each household member: a $35.00 resident rate and a $50.00 non-resident rate, with a link to ask for fee assistance.

Enlarge to view the full screenshot.

What the family sees: a price for each child. Fictional data.

Read the whole camps and classes workflow 

What you can run on it.

Each workflow has its own page: how it works, what staff control, setup and limits.

  • Camps and classes

    Sign-ups with resident rates, waitlists and payment plans.

    The public
    Register each child from one household account, at the resident or non-resident rate, in full or in installments.
    Staff
    See every registration with its payment, and offer a freed place to the next family on the waitlist.

  • Memberships and dues

    Applications, households and the dues roll.

    The public
    Apply for membership and pay dues online.
    Staff
    Approve applications with a note, record checks and cash, and download the roll for the treasurer.

  • Youth sports leagues

    Registration, schedules, scores, standings and officials.

    The public
    Register a player, then follow the schedule and standings on a public page.
    Staff
    Place players on teams, assign officials, close a field for rain and confirm scores.

  • Field and facility reservations

    Fields, rooms and shelters on one calendar.

    The public
    Book a field, room or picnic shelter online, sign the rental agreement and pay.
    Staff
    Approve requests, refund cancellations and check people in at the front desk.

  • Events and tickets

    Free RSVPs, paid tickets and check-in at the door.

    The public
    Register, or buy a ticket and show its QR code at the door.
    Staff
    Scan tickets with a phone camera and download the attendee list.

  • Applications and approvals

    Applications with documents, routed to the right approver.

    The public
    Fill in the application and upload the documents you ask for.
    Staff
    Each application reaches the right approver, and every decision is recorded.

  • Permits and licenses

    Permits from application to renewal.

    The public
    Apply and pay online, answer corrections and check the status with an access code.
    Staff
    Review by discipline, inspect on a phone checklist, decide on the record and issue the certificate.

  • Public records requests

    Public records requests on your state’s clock.

    The public
    Request a record, then follow it through a private status link.
    Staff
    Work each request against your state’s deadline, with a full log.

  • Service requests

    Reports worked to closure, by staff and contractors.

    The public
    Report a pothole or a broken streetlight.
    Staff
    Each request reaches the department that owns it, and contractors post completion photos.

Built into every workflow.

The parts each workflow uses, so your staff learn them once.

  • On the website you have

    A link to a hosted page, a one-script embed, or a connector for WordPress and Drupal.

  • Your own payment account

    Payments go to your institution’s own Stripe account, in your name.

  • Access by person

    Give each person only the departments and fields they need. Staff can sign in with Microsoft, Google, Okta or SAML.

  • Your data in and out

    Import households and records from a spreadsheet. Export everything in a signed package anyone can verify.

What your staff see.

Real Platform screens with fictional demonstration data.

Dues Enlarge screenshot
Membership dues in the Platform: 6 of 11 households paid, $150.00 collected and $125.00 outstanding, with check and cash payments recorded and a Download CSV button. Fictional demonstration data.

Enlarge to view the full screenshot.

Who has paid, checks and cash recorded by staff, and the roll as a spreadsheet for the treasurer.

How you start.

A written request is enough. A call is optional.

  1. Send a written requestChoose the workflow and tell us how you handle it today.
  2. Get the scope in writingWe reply within one business day, then send the scope, price and terms for whoever approves the purchase.
  3. Set it up togetherWe configure the workflow with your staff, import your records and connect your website.
  4. Try it firstYour staff test it with practice entries. It opens to the public when you say so.
Get started

Need something it doesn’t do yet?

Tell us how your staff handle it today. We’ll show you what the Platform supports and talk through any gaps.

Describe the workflow 

Department suites.

Apps for one kind of department, moving onto the same sign-in, records and payments.

  • Recreation Programs, facilities, leagues and events.
  • Clerk Records requests, agendas and accessible documents.
  • Public works Service requests and contractor work orders.
  • Procurement Bid Board, for solicitations and sealed bids.
  • Public health Referrals, and newborn screening with the lab.
  • Emergency management Incidents, from first report to close.

Start with one workflow.

Send a written setup request. A demonstration is there if you want one.

Get started Book a demonstration